Ukranian Privacy Policy
Effective Date: 01.06.2025
Last Updated: 01.06.2025
Welcome to Sales Mates Library (“we,” “our,” or “us”). This Privacy Policy describes in detail how we collect, use, share, and protect your personal information when you visit our website salesmateslibrary.com and use our online learning platform. By using our services, you agree to the terms outlined in this policy. Please read carefully to understand our practices.
1. Information We Collect
Information You Provide Directly:
- Registration Information: Name, email address, when you register or create an account.
- Payment Information: Credit/debit card details, billing address, and transaction records when purchasing courses via Stripe
- Communications: Any messages, feedback, questions, or content you submit via our Circle platform, such as during Q&A sessions, community interactions, or customer support communications.
- Profile Information: Information provided in your user profile, including preferences, interests, and course progress details.
Automatically Collected Information:
- Technical Data: IP addresses, browser type, device type, operating system, unique device identifiers, and access times.
- Usage Data: Pages visited, courses viewed, duration spent on specific content, links clicked, and general engagement statistics.
- Cookies and Tracking: Cookies, web beacons, and similar technologies used to enhance your experience, remember preferences, and track analytics.
2. How We Use Your Information
We utilize the collected information to:
- Provide and manage your access to our courses, content, and related services.
- Process payments and complete financial transactions securely.
- Send administrative updates and necessary account-related notifications.
- Deliver personalized user experiences based on your preferences and activity.
- Respond to inquiries, provide customer support, and resolve technical issues.
- Monitor, evaluate, and enhance our website, content quality, course offerings, and overall user experience.
- Ensure compliance with our terms of service and protect against fraud, unauthorized access, and misuse.
- Conduct marketing activities, including emails about new courses, promotional offers, events, and educational resources (only if you opt-in).
3. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information. Information may be shared only with:
- Third-Party Service Providers: Companies providing services on our behalf, such as payment processors like Stripe, web analytics services, hosting providers, and customer support platforms.
- Course Instructors and Coaches: For managing courses, providing personalized feedback, and improving your learning experience.
- Legal Authorities: When required by law or in response to valid legal requests, including subpoenas, court orders, or legal processes, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to new ownership, adhering strictly to confidentiality obligations.
4. Data Retention
We retain your personal information as long as necessary to deliver our services, fulfill legal obligations, resolve disputes, enforce agreements, and for internal analysis. Personal information no longer required will be securely deleted or anonymized.
5. Cookies and Tracking Technologies
Our website utilizes cookies, web beacons, and similar technologies for the following purposes:
- Enhancing user experience by remembering preferences and login information.
- Gathering analytical data to improve site usability, course offerings, and content quality.
- Providing targeted marketing based on user behavior and preferences.
You can manage cookies through your browser settings. Note, however, that disabling cookies may impact certain functionalities of our site.
6. Your Rights and Choices
You have the right to:
- Access: Request information about personal data we hold about you.
- Correction: Request correction or updating of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to certain exceptions, including legal retention requirements.
- Objection: Object to processing your data for direct marketing or other specific purposes.
- Data Portability: Request a transferable copy of your personal data.
To exercise any of these rights, please contact us at pitch@saleslabel.com.
7. Data Security
We implement industry-standard security measures, including secure HTTPS encryption, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to maintain the integrity and confidentiality of your data.
8. Third-Party Links
Our website may include links to third-party websites and services such as YouTube, LinkedIn, or payment gateways. We are not responsible for the privacy practices, content, or data handling of these third-party platforms. We recommend reviewing their respective privacy policies carefully.
9. International Data Transfers
Your personal data may be transferred and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and employ safeguards to protect your information, including contractual obligations.
10. Children’s Privacy
Our services are intended for individuals over the age of 18. We do not knowingly collect or maintain personal data from individuals under 18. If we discover such information has been inadvertently collected, it will be promptly deleted.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Significant changes will be communicated via email or prominently posted on our website. Please review this Privacy Policy regularly to stay informed about how we protect your information.
12. Contact Us
For questions, concerns, or requests regarding your privacy or this policy, please reach out to us at:
Sales Mates Library Team
Email: pitch@saleslabel.com
Website: salesmateslibrary.com